Pharmacies don't need another portal. They need deliveries that just work.
Getting pharmaceutical products from supplier to pharmacy is time-sensitive, high-stakes and traditionally handled through a patchwork of phone calls, emails and spreadsheets. Every pharmacy has its own deliveries, schedules and records — and the business running it all needs to see everything at once without touching every account.
MediConnect needed a platform that worked at two levels simultaneously: a clean, self-serve admin system each pharmacy could run independently, and a super admin owner system giving MediConnect complete control and oversight of the whole operation. It had to be fast to adopt for busy pharmacy staff, and robust enough to be the backbone of a national distribution business.
Integrate the brand. Design the platform. Test it with real pharmacies.
Integrate the brand
MediConnect's identity carried into every screen, from the public-facing site to the logged-in admin, so the platform feels like one trusted product rather than a tool bolted onto a brochure site.
Architect the two-tier system
A multi-client structure where each pharmacy's data, deliveries and users are isolated, sitting under a super admin layer with global visibility and control over every client.
Design the pharmacy admin
A self-serve dashboard for scheduling, tracking and managing deliveries — built for pharmacy staff who need to get in, do the job and get back to the counter.
Build the super admin owner system
Oversight of all clients, deliveries and accounts, with the controls to onboard pharmacies, manage access and run the business from one place.
Test with pharmacies before launch
Real pharmacies used the platform on real deliveries before it went live, so the workflow was proven in practice, not just in design.
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