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Design · Technical Documentation

Schiavello.
Instruction manuals as beautiful as the furniture.

Schiavello is one of Australia's most respected designers and manufacturers of office furniture and interior fit-outs. We designed a system of installation manuals built for qualified tradespeople — minimal, easy to follow, and finished to the same standard as the products they assemble — and managed delivery across multiple booklets and teams. Design, documentation and project management by established.

Schiavello Focus Booth installation manual
Schiavello
Industry
Furniture · Manufacturing · Interior Fit-out
Scope
Installation Manuals · Brand Evolution · Templates
Client
Schiavello Furniture
Status
>> Delivered 2024
The work

Built to be followed on a job site, not admired on a shelf.

Multiple
Installation booklets delivered
One product line at a time, one consistent system across all of them
1
Master template system
Grids, diagram styles, iconography and type rules so every manual is built the same way
3
Step process
Cross-team project management, template creation, cohesive manual delivery
Zero
Confusion in the workflow
A protocol that moved briefs, drawings and approvals between teams without rework
The challenge

A premium brand can't ship an ugly manual.

Schiavello's products are specified by architects and installed by qualified tradespeople. The installation guides are the last touchpoint before the furniture is in use — and the previous documentation didn't match the design standard of the brand it represented. The manuals had to be minimal and elegant enough to sit beside the product, and clear enough to be followed quickly by someone with a drill in their hand.

The real complexity was scale. Multiple booklets, each with its own product drawings, hardware and sequences, moving between Schiavello's product, engineering and marketing teams and ours. Without a tight process, that is where projects like this stall — missing files, conflicting revisions, and manuals that drift from one another.

The approach

Manage the workflow. Build the template. Ship the set.

01

Set the project management protocol

A single workflow for briefs, technical drawings, hardware lists, reviews and sign-off across every team involved, so multiple booklets could move in parallel without confusion.

02

Build the master template

A grid, diagram style, iconography and type hierarchy that evolve the Schiavello brand into technical documentation — so every manual is built the same way.

03

Deliver the set

Each booklet produced on the template, reviewed with the product and engineering teams, and delivered as one cohesive, consistent series.

Tools & disciplines

What it took to deliver.

Adobe InDesignAdobe IllustratorTechnical IllustrationInformation DesignTemplate SystemsBrand EvolutionPrint DesignProject Management
What we delivered

A documentation system, not a one-off booklet.

Installation manual series

Multiple booklets across Schiavello product lines, each clear, minimal and easy to follow on site.

Master template system

Grids, diagram styles, iconography and type rules so every future manual is built the same way.

Brand evolution for documentation

The Schiavello identity extended into technical print without losing its premium finish.

Step-by-step diagrams

Assembly sequences and hardware callouts designed to be read quickly by qualified tradespeople.

Cross-team protocol

One workflow for briefs, drawings, reviews and sign-off across product, engineering and marketing.

Print-ready delivery

Production-ready files for every booklet, consistent from cover to final step.

Two audiences, one system

Clear for installers. Consistent for the brand.

>>Installers — minimal, step-by-step manuals that can be followed quickly on a job site, with nothing to slow them down.
>>Schiavello — documentation that finally matches the design standard of the furniture, plus a template to keep every future manual consistent.
The outcome

Manuals that match the furniture.

Schiavello now has a cohesive set of installation manuals that reflect the quality of its products, and a template system and workflow that let new booklets be produced quickly and consistently across teams.

★★★★★5.0 ON GOOGLE

Rated five stars by the businesses we build for.

Every review below is real, public, and on Google.

★★★★★

Working with the team at Established was a great experience from start to finish. Communication was prompt, every request was handled efficiently, and everything was delivered exactly as we envisioned. Professional, reliable, and easy to work with.

Google review
★★★★★

Established exceeded expectations in every way. The process was smooth, organised, and far more refined than we anticipated. Would absolutely recommend.

Google review
★★★★★

Not only was I delivered a great product, I also received great professional advice. Great quality websites, an artistic flare, and a strong presence in professionalism.

Google review
★★★★★

From the beginning they took time to understand exactly what I wanted my website to look like — and delivered accordingly. Communication was easy and open, and nothing was ever a hassle.

Google review
★★★★★

They paid attention to the finer details and improved areas we hadn't even considered. I am very satisfied with the end product and the overall experience. Highly recommend.

Google review

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